Faq

PROJECTHUB

DO I NEED A SERVER TO SET UP THE HUB?

A physical server is not necessary. Team Project Hub is hosted in the Microsoft Cloud. We set up smaller, shorter projects as separate sites within our Team Project Hub organisation . For larger and longer projects, we set up your own dedicated domain name and your own project organisation

HOW DOES THE LICENSING WORK?

projectHUB runs in the Microsoft Cloud.  You may already have Microsoft Office 365 licenses for personal or business use. With these in place there is not extra cost unless you wish to upgrade to a higher license package.  You would log on with the email address that is associated with your Microsoft Office 365 Licensing.

For larger projects, we can set up projectname.com with GoDaddy and projectHUB can host engineer@projectname.com as your professional project email address using the built-in Microsoft Exchange. Options also exist for aliasing your business address to the project address, or vice versa.  Please call for more information.  

CAN I ADD MORE USERS AS THE PROJECT PROGRESSES?

Yes! Microsoft Office 365 licensing allows us to modify the type of license and add/remove users on a monthly basis. 

MY TEAM USES BOTH PC & MAC, WILL THIS WORK FOR ME?

Team Project Hub works with both Macs and PCs, and with all modern browsers. We recommend patching both your hardware and browsers to ensure best protection in Cyperspace

CAN I RETAIN MY NORMAL EMAIL ADDRESS?

Yes! You can be registered as a Guest user with a broad set of permissions using any Microsoft ID.

Or, for large projects, you can become me@largeproject.com, and your project email address and your business email address can be aliased to work together. 

WHO OWNS THE DATA AT THE END OF THE BUILD/REFIT?

You own the information! In any case, most of the information can be synchronised to OneDrive using your  Microsoft ID

IS PROJECTHUB SECURE ENOUGH TO MEET THE TERMS OF MY NON-DISCLOSURE AGREEMENT?

A well-known shipyard ran a penetration test on projectHUB for a recent project and was unable to compromise the firewall.  

SharePoint is well protected in the Microsoft Cloud and projectHUB is considerably more secure than collaborating over email.

3DHUB

WHY INVEST IN A 3DHUB FOR THE BUILD?

  • Reduce future crew training costs
  • Offer crew a better way of working, satisfied crew = better crew retention and less turnover (20% of crew leave due to job dissatisfaction)
  • Vastly improve the dialogue around future refits! Saves travel time and allows direct collaboration between owner and yard teams, to review and estimate the worklist 
  • Offer a 3D experience to guests and charterers, pre- and post-travel

HOW IS 3DHUB DIFFERENT TO JUST A 3D PHOTO SHOOT?

3dHUB enhances the value of a 3D photo shoot by tying its visual intuitiveness with the detailed project information and related media, gathered in our database.

The 3dHUB becomes the obvious interface for new crew and/or guests, without the need to train in the traditional vessel management system, or by trawling through files on board or in on-line storage providers.

We Tag equipment user manuals, guest-oriented user guides, safety-related operating procedures, general vessel information, escape yours, placement of safety equipment, how to board the tender, contact details and personal profiles for key crew members

HOW DO I ACTUALLY USE THE 3DHUB?

  • Offline, download the App to your tablet or phone, download your vessel. Click on the start point, and walk right in.
  • Online, simply dial into our portal and click to view the 3dHUB in your PC/MAC/Tablet browser
  • View the 3dHUB Digital Twin by navigating through the spaces as you would on board, or use the deck-by-deck floorplans or switch to dolls-house mode to jump to a specific place.
  • The powerful Search utility lets you find items you cannot locate visually, using keywords and predictive text to search for a Room or an Equipment or a Manual
  • Tags are also displayed as a list and resolve straight to the related media
  • WHO SHOULD I PAY FOR THE 3DHUB SETUP?

  • For new builds, during warranty and refit, both the client and the shipyard benefit. Add the 3dHUB to the specification and treat it as part of the deliverable ‘documentation.
  • For yachts already in operation, the client is the main beneficiary.
  • At sale, the 3dHUB may help in clinching the deal, and should be passed to the new owners
  • CAN WE ADD A 3DHUB LATE, OR AFTER DELIVERY?

    We can create the 3dHUB before or after delivery. However, the post-delivery means it will lack the photographic geo-location of hidden equipment that can be captured during the build.

     
    Working closely with the build team, we can nevertheless use drawings to Tag the hidden equipment in the model.

    WHY BOTHER WITH BOTH CPMS AND A 3DHUB?

    Crew do not always enjoy working the increasingly complex screens of the PMS. Lack of familiarity breeds lack of use. Computerised PMS can require extensive training for full adoption by Heads of Department. In contrast, the 3dHUB is visually intuitive and quickly accessible to all levels on board.

    3dHUB is designed to work in harmony with CPMS. The Digital Twin visual approach familiarises the user with the yacht’s CPMS, and provides access to all types of digital media, manuals and lists.

    DOES THE 3DHUB WORK WITH ALL CPMS SYSTEMS?

    The 3dHUB is web based and works best when linked to a browser-based CPMS.

    But if the CPMS is application based, and the content files are on the network, then Tags can resolve to these media.

    DOES THE 3DHUB WORK WITHOUT A CPMS IN PLACE?

    Yes. Without links to the CPMS software, the 3dHUB becomes more of an owner’s manual and refit support tool.

    Users can still view Tags within their 3dHUB Digital Twin and navigate throughout the vessel intuitively. In all cases, the 3dHUB still provides access to familiarisation and safety information, and informs crew and visitors about the features on board.

    If the CPMS does not support web, the 3dHUB Tags can simply resolve to embedded media about equipment information, user technical manuals, guest welcome packs, ISM forms, defect reporting, etc.

    HOW ARE HIDDEN DETAILS CAPTURED?

    Hidden details are captured by shooting the vessel throughout various stages of the build, ensuring that a shoot is organised to capture the vessel’s equipment prior to the installation of the bulkheads, the installation of ceiling boards etc.

    With numerous shoots of the vessels throughout the stages of construction, the final 3dHUB Digital Twin can be tagged with these models as reference. Additionally, models generated of the vessel during its construction can be kept for detailed photographic evidence of the hidden contents.

    WHAT KIND OF CONTENT CAN THE 3DHUB TAGS LINK TO?

    3dHUB Tags can link to video, image, voice memo but also navigate straight to CPMS or our SharePoint database where the user can open links straight into a particular equipment’s: technical information, owner’s manual, certificate, tasks, spare parts, drawings OR a particular SOP, Risk Assessment, List of Yacht Certificates, Crew Certificate etc. 

    WHY SHOULD CREW NEED A 3DHUB?

    • Assists new crew in familiarising themselves with the vessel, saving training time
    • Offers an easily-browsed Tag-based portal for crew to better navigate the vessel’s information.
    • Tags lead users to the stock of a spare part in a Room/Box/Shelf.
    • Tags link to Standard Operating Procedures, SOLAS Manuals, Permits to work, Checklists and Forms, System Drawings etc.

    WHY WOULD A SHIPYARD NEED A 3DHUB FOR WARRANTY?

    Memories fade and as-built drawings are costly to produce and update. Shooting, and re-shooting the vessel can be more cost effective than updating drawings.

    The 3dHUB supports dimensioning, so warranty staff can familiarise themselves with the size, shape and position of the on-board equipment before hopping on a plane with the expenses clock ticking.

    Sharing the 3dHUB between the client and the shipyard promotes better understanding of technical and design issues before travelling to the yacht.

    HOW WOULD A 3DHUB ASSIST A SHIPYARD DURING REFIT?

    3dHUB assists in gauging the scope of the refit project, enhancing the transparency of the refit and rapport with the client.

    Grants deeper knowledge of the vessel, saving time during refit otherwise spent finding hidden equipment

    Ability to offer the client a before and after of the refit for better documentation of the work done and record of the vessel throughout its life cycle

    HOW DOES A 3DHUB ASSIST THE OWNER'S TEAM DURING REFIT?

    Refit worklists are the start of any refit.

    The next step is a photographic survey of the vessel and the intended changes.

    With a 3dHUB, the photo-survey is already in place, and work can kick off Aids the owner in receiving a more accurate cost and time estimate of the refit with the greater vessel detail the 3dHUB provides